Privacy Policy

Firelink MIS is committed to safeguarding the privacy of all our users. We will strive to make sure that the information you input into our hosted Team Initiative service is as safe and secure as is reasonably practicable. Except as described in this privacy policy, we will not pass on your personal or business information, unless explicitly instructed by you. If you have any particular questions after reading this statement, then email us at

Personal Information

During registration Team Initiative requires you to enter your name, a password and your email address. This information is collected to allow you to apply for group memberships and specify to the system where to send relevant group notifications.

Once registered, you have the option of adding a photograph of yourself, and a personal profile. This information, along with your email address, will optionally be visible to the other group members of the groups you have joined. You can edit and hide/unhide your personal profile at any time from the "User Details" page.

Use by Firelink MIS

The primary purpose for collecting personal and business information is to allow Group Members to communicate and collaborate with each other. We reserve the right to collate and aggregate user and transaction information to create service statistics. These are then used to allow us to monitor performance and to fine tune the service we offer you.

Use by Team Initiative Group Members

As a Group Member, you will have access to the disclosed personal details of other members of your group and visa versa. This information helps build the identity of the team and allows you to develop improved relationships with other group members. It also allows you to take ownership of information you contribute to the group.

Group content and notifications are subject to the access and distribution controls that are provided as you use Team Initiative.

Regarding both the content and personal details of other Group Members, you are requested not to publish this information without first obtaining their express permission.


Access to Group information is restricted to Group Members unless Public Access is specified in the Group Permission Settings or when content is added. Please make sure that you keep your username and password information safe and do not provide it to third parties.

Subscription Services

Team Initiative allows you, on a group by group basis, to define the amount of email communications you receive:

  • Immediate � an email is sent to you any time a group member elects to notify group members of a particular message, document, task, database record, event or questionnaire.
  • Summary � a summary email is sent to you after a certain amount of activity or time has elapsed.
  • Web Only � you have to visit the web site to find out "What's New" within the group.

Group Managers have the ability to broadcast messages to group members irrespective of the settings above.


A cookie is a piece of data stored on your hard drive containing your user identification. We use cookies to store session information to allow you to remain logged in to Team Initiative. The cookie itself is for system use and contains only a reference to your user account. It does not contain any personal information about you.

Log Files & Access Statistics

We use IP addresses to analyze trends, administer the site, track user�s movement, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.

All user interactions in a group are logged to provide Administrators and Group Managers with an audit trail in order to provide improved support services.

Feedback and Surveys

Feedback is primarily used by Firelink MIS to improve the products and services we offer you. Participation is completely voluntary. We may contact you directly for further feedback clarification. Unless otherwise stated, any information you provide will be aggregated to maintain privacy. We will also seek your written permission should we decide to use your feedback for marketing purposes.


This hosted system is provided to Firelink MIS by iNovem Ltd., Weston Court, Newbury Road, Weston, Berkshire, RG20 8JE. Registered in England under Company Number 4228932. iNovem support staff have access to the information in the system for system administration and monitoring purposes.

Service Updates

Either Firelink MIS or iNovem may contact you with regard to your account or to inform you of new developments that may impact you directly.


The Firelink MIS does not guarentee to scan or block viruses distributed through email or other mechanics. It is the responsibility of the end user to use a suitable and up-to-date virus scanning system on their system or their own protection, as well as such protection being part of responsible internet use.

Disclosure - Special Cases

Firelink MIS or iNovem may need to disclose member content and account details in special cases, such as legal disputes.

Last updated 19th December 2006.